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Student Services Team

Student Services Team | Online Education | Advising Center

Ottawa University Student Services Team

Higher education as an adult may not be for the faint of heart, but neither is the giant that you may be fearing. From making your first school inquiry to framing your hard-earned diploma, Ottawa University comes alongside you to make sure that you finish what you started and achieve your educational goals for a brighter future.

The Ottawa University Student Services Team (SST) is a comprehensive group of professionals who are dedicated to walking with you through each phase of your educational journey. They help you determine the academic plan that’s right for you, give you the roadmap to get there, and ensure you have the tools and resources to cross the finish line – all while guiding you through any obstacles you face along the way. This is YOUR team. It consists of advisors who are specialized to assist you throughout the Ottawa University admissions process, transfer advantage programs, your academic progress, and financial planning. So, who are they?

Community Development Executives

Many students transfer to Ottawa University from two-year colleges. Our Community Development Executives serve as the face of Ottawa University by developing relationships with these schools, as well as with corporate and community partners to facilitate meeting the educational needs of their students and/or employees. The Community Development Executive is often your first point of contact and serves as your advocate and liaison with other team members for seamlessly enrolling and merging into your OU degree program. Through more than 50 agreements with associate degree granting institutions, Ottawa University’s transfer advantage program allows you to receive tuition savings that make completing your bachelor’s degree fast and affordable.

Enrollment Advisors

The Enrollment Advisor (EA) is a critical part of the Student Services Team, whether you are seeking a bachelor or master’s degree. As a prospective student, your EA provides services such as completing unofficial transcript evaluations, exploring your career interests, and giving initial guidance on degree selection. In a nutshell, your Enrollment Advisor helps you explore Ottawa University to make sure it’s the right fit for you. If it is, they walk you through the enrollment process to make is as simple and seamless as possible. They are ready and able to answer all of your questions.

Academic Advisors

It’s one thing to get enrolled; it’s another thing to get to graduation day and proudly move the tassel to the other side of your mortar board. What lies between the two? Your Academic Advisor. Graduation planning is a real thing, and without it you can easily veer off course. At OU, your academic advisor is like your compass, always making sure you’re taking the most direct route towards completing your degree while staying in tune with your personal needs. They check in regularly with you and help you with such things as transcript evaluation, career exploration, program selection, course schedule management, graduation audits, internships, and unique academic situations. It’s important to fully utilize your Academic Advisor for graduation planning so you can earn your degree in the most efficient and effective way possible.  

Finance Advisors

This may be the area causing you the most angst – “How do I pay for this?” Just as you do graduation planning with your Academic Advisor, you will do financial planning for your degree with your personal Finance Advisor. Usually, there is more than one way to finance your education. The job of your Finance Advisor is to help you uncover all of the options and opportunities available to you for completing your degree. Whether assistance comes from the transfer advantage program outlined above, tuition reimbursement from your employer, grants and loans, scholarships, or work study, your Finance Advisor is committed to working with you to find viable options for funding your education.

Now that you know that you won’t be alone in this exciting journey, we encourage you to reach out to an enrollment advisor today to take the first step!

*Note that advisors are listed alphabetically by first name on this page.

Amy Mathews

Amy Mathews

Community Development Executive

Andrene Miller

Andrene Miller

Financial Advisor

Robert Schaeffer

Robert Schaeffer

Manager Adult Program/Advisor

Heather Faustich

Heather Faustich

Academic & Enrollment Advisor

Jamie Fields

Jamie Fields

Director of Student Services and Academic Advising      

Jenelle French

Jenelle French

Community Development Executive

Kimberly Staples

Kimberly Staples

Enrollment Advisor

Laura Ingold

Laura Ingold

Assistant Director of Student Services and Academic Advising      

Leigh-Anne Iverson-Sommers

Leigh-Anne Iverson-Sommers

Executive Enrollment Advisor

Monica Barrett

Monica Barrett

Academic Advisor

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